{"id":3322,"date":"2021-09-27T14:10:26","date_gmt":"2021-09-27T12:10:26","guid":{"rendered":"https:\/\/www.jarven.se\/?page_id=3322"},"modified":"2021-12-23T08:31:36","modified_gmt":"2021-12-23T06:31:36","slug":"jarven-health-care-%e2%80%8b-reklamationer","status":"publish","type":"page","link":"https:\/\/www.jarven.se\/en\/jarven-health-care-%e2%80%8b-reklamationer\/","title":{"rendered":"J\u00e4rven Health Care | Complaints"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3322\" class=\"elementor elementor-3322\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-df190ed elementor-section-height-min-height elementor-section-items-bottom elementor-section-boxed elementor-section-height-default\" data-id=\"df190ed\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bac1c41\" data-id=\"bac1c41\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fef8513 elementor-widget elementor-widget-heading\" data-id=\"fef8513\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">RETURNS AND COMPLAINTS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-83e975f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"83e975f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"make-column-clickable-elementor elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-147b935 elementor-invisible\" style=\"cursor: pointer;\" data-column-clickable=\"mailto:healthcare@jarven.se\" data-column-clickable-blank=\"_self\" data-id=\"147b935\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c57464a elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c57464a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f31333 elementor-widget elementor-widget-text-editor\" data-id=\"4f31333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\thealthcare@jarven.se\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"make-column-clickable-elementor elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2bd7bb4 elementor-invisible\" style=\"cursor: pointer;\" data-column-clickable=\"tel:0660-22%2028%2050\" data-column-clickable-blank=\"_self\" data-id=\"2bd7bb4\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c439094 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c439094\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M493.4 24.6l-104-24c-11.3-2.6-22.9 3.3-27.5 13.9l-48 112c-4.2 9.8-1.4 21.3 6.9 28l60.6 49.6c-36 76.7-98.9 140.5-177.2 177.2l-49.6-60.6c-6.8-8.3-18.2-11.1-28-6.9l-112 48C3.9 366.5-2 378.1.6 389.4l24 104C27.1 504.2 36.7 512 48 512c256.1 0 464-207.5 464-464 0-11.2-7.7-20.9-18.6-23.4z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51134f7 elementor-widget elementor-widget-text-editor\" data-id=\"51134f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t0660-22 28 50\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"make-column-clickable-elementor elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-638833e elementor-invisible\" style=\"cursor: pointer;\" data-column-clickable=\"mailto:healthcare@jarven.se\" data-column-clickable-blank=\"_self\" data-id=\"638833e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:600}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7efe72 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a7efe72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-house-user\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M570.69,236.27,512,184.44V48a16,16,0,0,0-16-16H432a16,16,0,0,0-16,16V99.67L314.78,10.3C308.5,4.61,296.53,0,288,0s-20.46,4.61-26.74,10.3l-256,226A18.27,18.27,0,0,0,0,248.2a18.64,18.64,0,0,0,4.09,10.71L25.5,282.7a21.14,21.14,0,0,0,12,5.3,21.67,21.67,0,0,0,10.69-4.11l15.9-14V480a32,32,0,0,0,32,32H480a32,32,0,0,0,32-32V269.88l15.91,14A21.94,21.94,0,0,0,538.63,288a20.89,20.89,0,0,0,11.87-5.31l21.41-23.81A21.64,21.64,0,0,0,576,248.19,21,21,0,0,0,570.69,236.27ZM288,176a64,64,0,1,1-64,64A64,64,0,0,1,288,176ZM400,448H176a16,16,0,0,1-16-16,96,96,0,0,1,96-96h64a96,96,0,0,1,96,96A16,16,0,0,1,400,448Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b61040e elementor-widget elementor-widget-text-editor\" data-id=\"b61040e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tBromsv\u00e4gen 3 \u2022 S-891 60 \u00d6rnsk\u00f6ldsvik \u2022 Sweden\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f0a03d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f0a03d2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a025a0a\" data-id=\"a025a0a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c6f385 elementor-widget elementor-widget-text-editor\" data-id=\"7c6f385\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Complaints regarding products should be reported to J\u00e4rven AB via telephone: <a class=\"contactinfo\" href=\"phone:0660-22 28 50\">0660-22 28 50<\/a> or email: <a class=\"contactinfo\" href=\"mailto:healthcare@jarven.se\">healthcare@jarven.se<\/a><\/strong><br \/>Describe the matter in as much detail as possible. We will then respond with information on whether the product can be replaced immediately or if it needs to be returned to us.<br \/>NOTE! The product must not be returned until after the complaint has been processed in accordance with our instructions. If the product is returned before the complaint case is processed, the case is considered closed and customer compensation will not be paid.<br \/>After a product is returned to us, we determine whether the product should be replaced or repaired. We always inform the customer of our decision.<\/p><p><strong>TRANSPORT DAMAGE<\/strong><br \/>Transport damage must be noted on the accompanying delivery documents before accepting possession of a product. Please then contact Customer Service at J\u00e4rven Health Care (+46 660-22 28 50, healthcare@jarven.se) and provide relevant information. NOTE! For faster processing of your case, we ask you to photograph the transport damage as thoroughly as possible before contacting Customer Service.<\/p><p><b>PRODUCT LIABILITY<\/b><br \/>Product liability legislation <i>(EU Directive 85\/374\/EEC, Swedish Law SFS 1992: 18)<\/i> establishes the manufacturer\u2019s, importer\u2019s or seller\u2019s statutory liability for any damage caused by the product. The regulations apply to physical products in the form of movables, even if incorporated into another movable or into an immovable.<br \/>If there is no product which has been the cause of some form of property or personal injury, then product liability legislation is not relevant.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5f2198a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5f2198a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b3e2662\" data-id=\"b3e2662\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd4f5d1 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"bd4f5d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/www.jarven.se\/en\/jarven-health-kontakt\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us for more information about J\u00e4rven Health Care and our products<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-19827f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"19827f7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0b04130\" data-id=\"0b04130\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-92604b0\" data-id=\"92604b0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>RETURER OCH REKLAMATIONER healthcare@jarven.se 0660-22 28 50 Bromsv\u00e4gen 3, \u00d6rnsk\u00f6ldsvik Reklamationer skall anm\u00e4las till J\u00e4rven AB via telefon: 0660-22 28 50 eller e-post: healthcare@jarven.seBeskriv \u00e4rendet s\u00e5 utf\u00f6rligt som m\u00f6jligt \u00e4r. Vi \u00e5terkommer d\u00e4refter med besked om produkten direkt kan ers\u00e4ttas eller om vi m\u00e5ste f\u00e5 den i retur.OBS! Retur av produkt skall efter godk\u00e4nt reklamations\u00e4rende [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"iawp_total_views":146,"footnotes":""},"class_list":["post-3322","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.jarven.se\/en\/wp-json\/wp\/v2\/pages\/3322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jarven.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jarven.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jarven.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jarven.se\/en\/wp-json\/wp\/v2\/comments?post=3322"}],"version-history":[{"count":3,"href":"https:\/\/www.jarven.se\/en\/wp-json\/wp\/v2\/pages\/3322\/revisions"}],"predecessor-version":[{"id":4876,"href":"https:\/\/www.jarven.se\/en\/wp-json\/wp\/v2\/pages\/3322\/revisions\/4876"}],"wp:attachment":[{"href":"https:\/\/www.jarven.se\/en\/wp-json\/wp\/v2\/media?parent=3322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}